Choosing a 3PL can feel a bit like dating — everyone says they’re reliable, transparent, and “here to help you scale.” But once you sign the contract, reality sometimes looks very different. The truth is, most red flags appear before you even onboard.  You just need to know what to look (and listen) for. After working with dozens of brands and hearing hundreds of 3PL horror stories, here’s what we’ve learned founders should never ignore  when choosing their next fulfilment pa

Background: Outside Beauty & Skincare, founded by Australian actress Maddison Brown, became a leading brand in the Australian skincare...