Fashion & Beauty
Fulfilment Services

We pick, pack and ship your direct-to-consumer orders the way you would in-house. Orders flow automatically from your store into our warehouse system, our team picks them, packs them to your spec, and dispatches them, usually same day.

We handle B2B and wholesale fulfilment for brands selling into major Australian retailers and marketplaces, including David Jones, Myer and The Iconic. That means EDI-compliant order processing, retailer-specific labelling and packing requirements, ASN and packing lists, carton and pallet picking, and pallet shrink-wrapping, so your wholesale orders meet each retailer's compliance standards.

We turn your fulfilment into a branded unboxing experience. Tissue wrapping, branded boxes and satchels, custom card inserts, ribbon, stickers and promotional inserts are all part of how we pack.

Together with our engraving partners, we offer personalised engraving for jewellery and other personalised items as part of the pick and pack process. If your customers can add an engraving, a monogram or a personalised message at checkout, we engrave and finish the item before it ships, so personalisation never becomes a bottleneck or a reason to hold orders back. This is exactly the kind of high-touch, made-to-order work most large 3PLs can't or won't do.

Every return is fully processed, not just received. Our returns process includes system logging, a quality check on each item, garment steaming where needed, and refolding so saleable stock goes straight back to pick-face looking new. Damaged or unsaleable items are quarantined separately and reported back to you, so your sellable inventory stays accurate. 

We connect directly to Shopify, WooCommerce, Magento and Amazon, usually in minutes, and integration is free for supported direct connections. Once connected, orders, inventory levels and tracking numbers sync automatically in real time, so you always have live visibility of what's in stock, what's shipped, and where every parcel is. Accurate, real-time inventory is one of the main reasons brands move to us.