top of page
Image by Daily Nouri

Custom Packaging and Branded Unboxing 3PL

An unboxing moment is often the only physical touchpoint a fashion or beauty brand has with a customer. A plain courier bag does little to build loyalty, while a thoughtfully packed order is what turns a first purchase into a repeat customer. Custom packaging is treated as a core part of the fulfilment process rather than a paid extra that slows dispatch down.

Custom packaging and branded unboxing services are provided across Australia, with packaging rules applied consistently on every single order that leaves the warehouse.

Image by Masjid Pogung Raya

What Custom Packaging Includes

  • Branded mailer boxes and satchels, printed or unbranded, applied per SKU or per order type

  • Tissue paper wrapping, folded and sealed to a brand's specific presentation standard

  • Inserts such as thank you cards, discount codes, size guides or care instructions

  • Ribbon, stickers and seals used for gift orders or premium product lines

  • Kitting and bundling, where multiple SKUs are combined and packed as a single set

How Custom Packaging Rules Are Applied

  1. Packaging guidelines are documented once, covering box type, wrapping style, inserts and any order-specific rules.

  2. The rules are built into the pack station workflow, so the same standard is followed by every team member.

  3. Stock of branded materials is monitored and reordered ahead of time, so a shortage never holds up dispatch.

  4. Random quality checks are carried out on packed orders to confirm the standard is being held consistently.

Image by Sticker Mule

Packaging Options and Typical Use

Image by Woola packaging

Custom Packaging for Beauty and Fashion Brands

Packaging expectations differ between categories. Beauty orders are often gift-led and benefit from tissue wrapping and inserts, while fashion orders are covered in more depth on the Fashion Ecommerce Fulfilment Australia and Beauty 3PL Australia pages, where category-specific handling is explained further.

Packaging Without Slowing Down Dispatch

A custom packaging step is only useful if it does not push an order past the daily cut-off. Packaging materials and rules are set up in advance so the extra presentation work is absorbed into the standard pack process, rather than treated as a separate task. Dispatch speed is covered in full on the Same Day Dispatch page.

Trusted by leading fashion & e-commerce brands

image_edited.jpg
image.png
image.png
image.png
image_edited.jpg
image.png
image.png
image.png
image_edited.jpg
image.png
image.png
image.png
Fabric Drop

What our clients think...

Since we moved our 3PL over to Freckl six months ago, our experience has been nothing short of fantastic.

Andrew runs a tight ship at Freckl and this has allowed our small business to scale while still delighting our customers.

We ship both fragile as well as personalised products with each having specific packing requirements. These products have been consistently packed and shipped correctly by Freckl staff which has significantly reduced the number of customer services issues we need to resolve.

The inventory management system used by Freckl is a widespread leading system used by many 3PLs and this integrates fully into our Shopify.

Highly recommended.

Timothy Bligh

Founder of Ever Vessel

FAQs

Can a 3PL handle custom packaging?

Custom packaging is applied as a standard part of the pack process, once packaging rules for a brand have been documented and set up.

Can a 3PL use my branded packaging?

Branded boxes, satchels and inserts supplied by a brand are stocked and used at the pack bench, in place of generic packaging materials.

Can a 3PL include inserts in orders?

Inserts such as thank you cards, discount codes or care instructions are added to every order automatically once the rule is set up.

Can a 3PL handle subscription boxes?

Subscription orders are packed as a set, often with rotating inserts or seasonal packaging, following the same rules-based process used for standard orders.

Can a 3PL handle kitting and bundling?

Multiple SKUs can be combined and packed as a single bundled product, which is common for gift sets and limited-edition releases.

Concrete Wall

Ready to supercharge 
your fulfilment?

Get in touch today and start experiencing the new era of 3PL

bottom of page