Get in touch with us at hello@freckl.com.au
FASHION & BEAUTY
3PL
Specialist
What you've created is
unique,
so shouldn't your fulfilment service be too?
We've been in your shoes...
Before Freckl, we had founded and scaled multi-million dollar fashion ecommerce business. Much like you, we were scouring the corners of the earth for that perfect warehouse & fulfillment solution. Unfortunately, our experiences with most 3PLs left us feeling like mere entries on their balance sheet. They didn't care when our customer orders arrived damaged; showed no concern when we had to delay our entire marketing launch due to their system error; locked us in with long-term contracts and hefty exit bills so we could not afford to leave.
Out of frustration, Freckl was born. We don't want to just be another outsourced warehouse; we want to be a genuine extension of your team that cares about your business and your customers.
Our Difference
01
Specialist in Fashion &
Beauty Logistics
While most 3PLs work with all types of industries, we only work with fashion & beauty brands. We know there are unique needs for storage, packaging and presentation.
They're not just boxes to be taped and shipped.
02
FULL-TIME
PACKING
SPECIALIST
Unlike traditional 3PLs that rely on large pools of casual workers, Freckl employs only full-time packing specialists. The same dedicated team packs your orders day in, day out, developing an intimate understanding of your products and brand requirements. The result? Consistent quality, fewer errors, and a customer experience that reflects your brand's standards.
03
No Lock-In Contract
No Exit Fee
Over the years, we have learned that the best long-term relationships are those built on trust and not long-term contracts. So what did we do about it? For this reason, we became the first and only Australian 3PL that offers No Lock-In Contract & No Exit Fee..
If you'd like to conclude the partnership at any point, we will pack & send back the products free of charge!
04
Transparent Pricing
Traditional 3PLs charge storage fee by shelf space which typically creates massive hidden fees. You never know how many shelves your products actually take in the warehouse and you just have to take their word for it.
That's why we've taken a different approach: we charge solely based on the number of units, ensuring clear and transparent pricing.
No half shelves, no hidden fees!
Meet the Founders
Three different journeys coming together to solve the same problem: fashion and beauty brands deserve more than a generic 3PL
Fashion buyer turned founder
Candice Tang
Before logistics, Candice spent a decade in fashion working as a buyer and merchandise manager for global luxury brands like Giorgio Armani and Swarovski. She understands the real pressure behind every order: tight launches, inventory stress, and customer expectations.
Today she leads branding, growth and client experience at Freckl, making sure every fashion brand feels seen, supported and ready to scale.
From corporate executive to building a startup
Naomi Seifert
Naomi came from executive director roles in one of Australia's major banks, leading complex programs, process improvement and operations. She knows what it takes to build structure that doesn't just work today, but works when you're 10x bigger.
At Freckl she designs the processes, systems and foundations that prepare our clients for global-level growth.
The one who makes it all work.
Andrew Zhang
Every fast-growing business needs someone who connects the vision to reality. Andrew is the glue behind Freckl, bringing together people, operations and execution so everything runs smoothly behind the scenes.
Andrew is also your first point of contact. He runs onboarding and pricing, making sure the commercials are fair, clear and right-sized for where your brand is now. If you've had a call with Freckl, you've spoken to Andrew.
Trusted By Leading Fashion & Beauty Brands
What Our Clients Say...
"What has really stood out is the team. They're responsive, efficient, organised and genuinely lovely to work with. They handle both our DTC and wholesale orders, and have supported us through a period where we've more than doubled our order volume without missing a beat.
Nothing is ever too much trouble, and it's rare to find a logistics partner that combines great systems with such great service.
Highly recommend!"
Jess Ruhfus, Founder of No.2
5★
Rated 5 stars on Google by the fashion and beauty brands we fulfil for.
100%
100% Client Retention Rate. No brand has ever left Freckl since we started.
2
2 warehouses in Sydney, with room to scale as you grow
200K+
200K+ orders shipped with 99.99% accuracy
FAQs
1. What are the best 3PL companies in Australia?
The best 3PL in Australia depends on what your brand actually needs, and for fashion and beauty labels that means garment handling, transparent pricing, and real communication. Freckl operates from Sydney with no lock-in contracts and 99.99% order accuracy, making it a strong option for brands scaling across Australia.
2. How do I choose a 3PL in Australia?
Choosing a 3PL in Australia comes down to specialisation, transparent pricing, and contract flexibility rather than size alone. Freckl gives fashion and beauty brands dedicated Sydney warehousing, direct communication, and no lock-in terms, which matters more than picking the biggest name in the Australian market.
3. What is a fashion 3PL?
A fashion 3PL is a fulfilment provider built specifically around garment handling, variant-heavy SKUs, and high return rates rather than generic warehousing. Freckl operates as exactly this kind of specialist from Sydney, giving Australian fashion and beauty brands processes designed around their products instead of adapted from general logistics.
4. What is the best 3PL for fashion brands in Australia?
The best fit for fashion brands in Australia is usually a specialist rather than a generalist warehouse. Freckl, based in Sydney, focuses specifically on fashion and beauty fulfilment, offering garment care, transparent pricing, and no lock-in contracts that suit brands at various stages of growth.
