Get in touch with us at hello@freckl.com.au
FASHION & BEAUTY
Fulfilment for
Scaling Brands
What you've created is
unique,
so shouldn't your fulfilment service be too?
We've been in your shoes...
Before Freckl, we had founded and scaled multi-million dollar fashion ecommerce business. Much like you, we were scouring the corners of the earth for that perfect warehouse & fulfillment solution. Unfortunately, our experiences with most 3PLs left us feeling like mere entries on their balance sheet. They didn't care when our customer orders arrived damaged; showed no concern when we had to delay our entire marketing launch due to their system error; locked us in with long-term contracts and hefty exit bills so we could not afford to leave.
Out of frustration, Freckl was born. We don't want to just be another outsourced warehouse; we want to be a genuine extension of your team that cares about your business and your customers.
Our Difference
01
Specialist in Fashion &
Beauty Logistics
While most 3PLs work with all types of industries, we only work with fashion & beauty brands. We know there are unique needs for storage, packaging and presentation.
They're not just boxes to be taped and shipped.
02
FULL-TIME
PACKING
SPECIALIST
Unlike traditional 3PLs that rely on large pools of casual workers, Freckl employs only full-time packing specialists. The same dedicated team packs your orders day in, day out, developing an intimate understanding of your products and brand requirements. The result? Consistent quality, fewer errors, and a customer experience that reflects your brand's standards.
03
No Lock-In Contract
No Exit Fee
Over the years, we have learned that the best long-term relationships are those built on trust and not long-term contracts. So what did we do about it? For this reason, we became the first and only Australian 3PL that offers No Lock-In Contract & No Exit Fee..
If you'd like to conclude the partnership at any point, we will pack & send back the products free of charge!
04
Transparent Pricing
Traditional 3PLs charge storage fee by shelf space which typically creates massive hidden fees. You never know how many shelves your products actually take in the warehouse and you just have to take their word for it.
That's why we've taken a different approach: we charge solely based on the number of units, ensuring clear and transparent pricing.
No half shelves, no hidden fees!
Meet the Founders
Three different journeys coming together to solve the same problem: fashion and beauty brands deserve more than a generic 3PL
Fashion buyer turned founder
Candice Tang
Before logistics, Candice spent a decade in fashion working as a buyer and merchandise manager for global luxury brands like Giorgio Armani and Swarovski. She understands the real pressure behind every order: tight launches, inventory stress, and customer expectations.
Today she leads branding, growth and client experience at Freckl, making sure every fashion brand feels seen, supported and ready to scale.
From corporate executive to building a startup
Naomi Seifert
Naomi came from executive director roles in one of Australia's major banks, leading complex programs, process improvement and operations. She knows what it takes to build structure that doesn't just work today, but works when you're 10x bigger.
At Freckl she designs the processes, systems and foundations that prepare our clients for global-level growth.
The one who makes it all work.
Andrew Zhang
Every fast-growing business needs someone who connects the vision to reality. Andrew is the glue behind Freckl, bringing together people, operations and execution so everything runs smoothly behind the scenes.
Andrew is also your first point of contact. He runs onboarding and pricing, making sure the commercials are fair, clear and right-sized for where your brand is now. If you've had a call with Freckl, you've spoken to Andrew.
Trusted By Leading Fashion & Beauty Brands
What Our Clients Say...
"What has really stood out is the team. They're responsive, efficient, organised and genuinely lovely to work with. They handle both our DTC and wholesale orders, and have supported us through a period where we've more than doubled our order volume without missing a beat.
Nothing is ever too much trouble, and it's rare to find a logistics partner that combines great systems with such great service.
Highly recommend!"
Jess Ruhfus, Founder of No.2
5★
Rated 5 stars on Google by the fashion and beauty brands we fulfil for.
100%
100% Client Retention Rate. No brand has ever left Freckl since we started.
2
2 warehouses in Sydney, with room to scale as you grow
200K+
200K+ orders shipped with 99.99% accuracy
Freckl is a specialist Australian 3PL built for fashion, beauty and ecommerce brands that have outgrown DIY fulfilment or need a smarter local partner.
From warehousing and inventory management to pick & pack, dispatch and returns, we take care of the operational complexity behind your customer experience — so you can focus on growing the brand.
FAQs
1. What type of brands does Freckl work with?
Freckl specialises in fashion, beauty, skincare and ecommerce brands that are scaling and need reliable fulfilment infrastructure without the complexity of managing their own warehouse.
2. When should I move from in-house fulfilment to a 3PL?
There isn't one order volume that determines when you should outsource. If fulfilment is taking significant time away from your team, your warehouse is becoming difficult to manage, or growth is creating operational complexity, it may be time to consider a 3PL.
3. Can Freckl help international brands sell into Australia?
Yes. Freckl provides Australian warehousing and fulfilment for international fashion and beauty brands selling to Australian customers, using Sydney as their local fulfilment hub.
4. Can you handle both DTC and wholesale orders?
Yes. Freckl can support both direct-to-consumer and wholesale fulfilment from the same inventory pool, helping brands manage multiple sales channels from one operation.
5. Do you have minimum order volumes?
Freckl works with brands at different stages of growth and does not impose a rigid minimum order volume. The right fulfilment model depends on your products, volumes and operational requirements.
6. Do you lock clients into long-term contracts?
No. Freckl offers no lock-in contracts and no exit fees, giving brands flexibility as their fulfilment requirements change.
