When ecommerce brands start looking for a 3PL in Australia, the focus is usually on rates, services, and platform integration. Contract terms tend to come second. This is a common mistake. The terms of your 3PL contract determine how much flexibility you have as your business changes, and how costly it is to leave if the service does not work out. This article explains what to look for in 3PL contract terms, what no lock-in actually means in practice, and why flexibility in y